WSQ Environmental Services

These courses aim to equip cleaning professionals with skills needed to perform basic cleaning activities.

Environmental Services CourseDownload Brochure
S/NCourse TitleTraining HoursAssessment HoursCourse Fee Before Funding *Course Fee After Funding*
1Workplace Safety and Health Practices Implementation (WSH L1)760 min$240.00$40.00
2Customer Management (PQS L1)1160 min$240.00$24.00
3Food Shop Hygiene Maintenance (CFS L1)22120 min$460.00$46.00
4Furniture and Furnishing Maintenance (CFF L1)2560 min$520.00$52.00
5Horizontal Surface Maintenance (CHF L1)2270 min$450.00$45.00
6Public Hygiene Maintenance (CRE L1)22120 min$480.00$48.00
7Vertical Surface Maintenance (CVS L1)2270 min$450.00$45.00
8Washroom Maintenance (CW L1)3085 min$600.00$60.00
9 Learning and Development (POJT L2)26120 min$635.00$63.50
10Furniture and Furnishing Maintenance (ACCU L2) 24120 min$640.00$64.00
11Horizontal Surface Maintenance (ACHF L2)25120 min$640.00$64.00
12Washroom Maintenance (ACW L2)34120 min$800.00$80.00
13Customer Management (SSO L3)22120 min$500.00$50.00
14Effectiveness Management (DCMP L3) 1690 min$450.00$45.00
SSG FUNDING INFORMATION
SME
Type of FundingSingapore Citizens and Permanent ResidentsSkillsFuture Mid-career Enhanced Subsidy. Singapore Citizens 40 years or older
Course Fee Funding90% of course fees, capped at $25 per hour
NON-SME
Type of FundingSingapore Citizens and Permanent ResidentsSkillsFuture Mid-career Enhanced Subsidy. Singapore Citizens 40 years or older
Course Fee Funding80% of course fees, capped at $17 per hour90% of course fees, capped at $25 per hour

Course Synopsis

» TGS-2021002405: Workplace Safety and Health Practices Implementation (WSH L1)

This unit covers the basic knowledge and skills required in
  • Following safe work practices and risk control procedures;
  • Participating in workplace safety and health management activities; and
  • Following workplace emergency response procedures.

» TGS-2021002357: Customer Management (PQS L1)

This unit covers the basic knowledge and skills required in
  • Observing good personal grooming, proper hygiene standards and display of positive image;
  • Maintaining good interpersonal relationship and proper communication with customers; and
  • Practicing good service delivery

» TGS-2018500599: Food Shop Hygiene Maintenance (CFS L1)

This unit covers the basic knowledge and skills required in
  • Preparing for cleaning activities;
  • Cleaning floor area;
  • Collecting used crockery and cutlery;
  • Cleaning tables;
  • Cleaning used crockery and cutlery;
  • Cleaning refuse-holding area; and
  • Reinstating work area

» TGS-2018500600: Furniture and Furnishing Maintenance (CFF L1)

This unit covers the basic knowledge and skills required in
  • Preparing for cleaning activities;
  • Removing loose dust and debris, spillage and stains from furniture and furnishings;
  • Polishing furniture and furnishings; and
  • Reinstating work area

» TGS-2018500597: Horizontal Surface Maintenance (CHF L1)

This unit covers the basic knowledge and skills required in
  • Preparing for cleaning activities;
  • Removing loose dust and debris, spillage and impacted soil from hard floor surfaces;
  • Performing mopping of hard floor surfaces; and
  • Reinstating work area

» TGS-2018500603: Public Hygiene Maintenance (CRE L1)

This unit covers the basic knowledge and skills required in
  • Preparing for cleaning activities;
  • Cleaning apron drains, apron gullies and floor traps, lift landings, lifts cars and amenities;
  • Sweeping, mopping and litter picking;
  • Performing damp cloth wiping, waste bin clearing and stains removing; and
  • Reinstating work area

» TGS-2018500598: Vertical Surface Maintenance (CVS L1)

This unit covers the basic knowledge and skills required in
  • Preparing for cleaning activities;
  • Removing loose dust from vertical surfaces and ceiling surfaces (and parts);
  • Performing cleaning of spillage and soilage from vertical surfaces;
  • Performing spot cleaning of soilage from ceiling surfaces (and parts); and
  • Reinstating work area

» TGS-2018500596: Washroom Maintenance (CW L1)

This unit covers the basic knowledge and skills required in
  • Preparing for work activities;
  • Removing dust, debris, soilage and spillage from sanitary fixtures and fittings, toilet walls/partitions and toilet floors;
  • Cleaning toilet floors, toilet walls/ partitions and surfaces with high user contact;
  • Replenishing consumable items in sanitary area; and
  • Reinstating work area

» TGS-2018500601: Learning and Development (POJT L2)

This unit covers the basic knowledge and skills required in
  • Preparing to provide on-the-job training;
  • Providing on-the-job training according to organisational requirements;
  • Reviewing performance of learners;
  • Obtaining feedback from learners; and
  • Conducting debrief of the on-the-job training session

» TGS-2018500606: Furniture and Furnishing Maintenance (ACCU L2)

This unit covers the basic knowledge and skills required in
  • Preparing for work activities;
  • Water extraction cleaning
  • Shampoo cleaning of carpets;
  • Treating carpets and upholstery;
  • Performing advanced spot and stain removal; and
  • Reinstating work area.

» TGS-2018500607: Horizontal Surface Maintenance (ACHF L2)

This unit covers the basic knowledge and skills required in
  • Preparing for work activities;
  • Scrubbing hard floor surfaces mechanically;
  • Burnishing hard floor surfaces mechanically;
  • Stripping and waxing vinyl surfaces mechanically; and
  • Reinstating work area

» TGS-2018500608: Washroom Maintenance (ACW L2)

This unit covers the basic knowledge and skills required in
  • Preparing for work activities;
  • Performing periodic cleaning of toilet ceilings, glass, walls/ partitions, and fixtures and fittings;
  • Performing advanced cleaning of toilet floors;
  • Performing de-scaling of urinals and toilet bowls;
  • Performing simple maintenance to fixtures and fittings; and
  • Reinstating work area.

» TGS-2018500602: Customer Management (SSO L3)

This unit covers the basic knowledge and skills required in
  • Planning to meet internal and external customer requirements;
  • Ensuring the delivery of quality service; and
  • Monitoring and reviewing customer service

» TGS-2018500605: Effectiveness Management (DCMP L3)

This unit covers the basic knowledge and skills required in
  • Demonstrating understanding of cleaning methods and techniques;
  • Applying cleaning methods and processes; and
  • Evaluating effectiveness of cleaning methods and processes