Effectiveness Management (DCMP L3)
Course Ref. No. : TGS-2018500605
Course Validity and Funding Support Period : 3 December 2020 to 31 May 2025
Course Objectives
Upon completion of this course, a learner will be equipped with necessary knowledge and skills in the following areas:
- Demonstrating understanding of cleaning methods and techniques;
- Applying cleaning methods and processes; and
- Evaluating effectiveness of cleaning methods and processes
Course Contents
- Assess cleaning sites and specific areas to determine cleaning requirements
- Identify correct cleaning processes in accordance with regulatory requirements and organizational procedures
- Identify correct cleaning methods and techniques to meet cleaning requirements and organizational cleaning standards
- Identify correct cleaning chemicals to meet cleaning requirements and organizational cleaning standards
- Identify correct tools and equipment to meet cleaning requirements and organizational cleaning standards
- Identify safety and health hazards and precautions to be taken at cleaning sites
- Identify correct safety signs and personal protective equipment required for cleaning jobs
- Prepare to carry out cleaning activities in accordance with cleaning requirements and organizational procedures
- Apply correct cleaning methods and techniques in accordance with cleaning requirements, organizational procedures and cleaning standards
- Reinstate work area in accordance with organizational procedures and housekeeping standards
- Comply with Workplace Safety & Health guidelines when preparing and carrying out cleaning activities and reinstating work area
- Complete cleaning processes in accordance with organizational procedures
- Evaluate effectiveness of cleaning methods and processes relating to work requirements in consultation with relevant stakeholders
- Identify improvements and make recommendations in consultation with relevant stakeholders and in accordance with organizational procedures
- Implement recommendations in accordance with organizational procedures
Who should attend
- Management staff of cleaning companies
- Cleaning Supervisors
Minimum Entry Requirement
Please note that the assessment includes a written case study for learners. Learners are encouraged to have Reading, Listening and Speaking of English to a proficiency level equivalent to the Employability Skills System (ESS) Literacy Level 3; Numeracy skills to a proficiency level equivalent to the Employability Skills System (ESS) Numeracy Level 3.
Certification
You will be awarded a Statement Of Attainment (SOA) upon completion of the course.
TSC Code: EVS-PDV-3002-1.1
| Mode of Training | Classroom |
| Total Training Hours | 15.00 hours |
| Total Assessment Hours | 1.25 hours (75 mins) |
| Mode of Assessment |
|
Full Course Fee before GST is $400.00.
Full Course Fee with 9% GST is $436.00.
| Type | Category of Individuals/Employer Sponsored Learner | ||
| Singapore Citizens and Singapore Permanent Residents (50% Funding) | Employer-sponsored and self-sponsored Singapore Citizens aged 40 years and above (70% Funding) | SME-sponsored local employees (i.e. Singapore Citizens and Singapore Permanent Residents) (70% Funding) | |
| Funding Source | |||
| SkillsFuture Funding (Baseline) | SkillsFuture Mid-career Enhanced Subsidy | SkillsFuture Enhanced Training Support for SMEs | |
| Full Course Fee | $400.00 | $400.00 | $400.00 |
| Skills Future Funding | $200.00 | $280.00 | $280.00 |
| Total Nett Fee | $200.00 | $120.00 | $120.00 |
| GST (9% x S$400) | $36.00 | $36.00 | $36.00 |
| Total Fee Payable | $236.00 | $156.00 | $156.00 |
Note: SSG Funding is only applicable to Singaporeans & Permanent Residents, and is subject to approval by SSG
REFUND POLICY
- For course withdrawal, the refund amount will depend on how many days before course start date that the withdrawal request is received by BESPOKE, as below:
- More than Ten (10) days – Refund of 100% of course fee collected
- Four (4) to Ten (10) days - Refund of course fee collected an administration charge of $53.50.
- Three (3) days or less – No refund of course fee collected.
- For any amount of refund approved by BESPOKE, the refund amount will be made through a mode of payment that will be determined by BESPOKE at its sole discretion.
- There will be no refund for partial attendance of the course.
Information on SSG funding guidelines is available at:
Funding for Individuals
https://www.ssg.gov.sg/programmes-and-initiatives/training-grants/self-sponsored-training-for-individuals.html
Funding Support for Employers
https://www.ssg.gov.sg/programmes-and-initiatives/funding/funding-for-employer-based-training.html
